IT Failure: Ireland Bank Customers With No Money in Their Accounts To Withdraw Up To €1,000 At ATMs

Bank of Ireland has warned customers that money withdrawn from ATMs will still be debited from their accounts after some people with low balances reported being able to take out 1,000 euros in cash following an IT failure.

An Garda Siochana said it was aware of an “unusual volume of activity” at some ATMs across the country following reports of people queuing to withdraw money at Bank of Ireland cash machines.

The gardai also said it was aware of issues relating to banking services on Tuesday after the bank’s online and app services were down.

Officers were on Tuesday night reported to be guarding some ATMs after videos were posted on social media of huge queues forming in Dublin, Limerick and Dundalk.

In a statement to the PA news agency, a Bank of Ireland spokesman said: “We would like to remind customers that if they transfer or withdraw funds – including over their normal limits – this money will be debited from their account.

“While we are conscious customers may not be able to check their balance at this time, they should not withdraw or transfer funds if they are likely to become overdrawn.”

Police also said they would “remind people of their personal responsibility in carrying out their personal banking”.